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Mobile Version
Same-Day Dispatch
40+ Years of Expertise
You shouldn’t have to wait days for a simple quote. You have deadlines, budgets, and projects to keep moving. You need pricing now, not “when someone gets around to it.”
The Ocon way: Ask → Same-day response → Clear timeline → Done.
Whether it’s one item or a complex, multi-line request, we respond the same day. No exceptions.
Response: Same day (typical 2–4 hours)
You get: Complete pricing, stock confirmation, delivery timeframe, alternatives, 30-day validity.
Request: 09:30
Quote sent: 13:45 (4h 15m)
“Needed pricing for 12 HPLC solvents. Had the quote before lunch.” - QC Manager
Day 1: Same-day acknowledgement, named owner, clear timeline, urgent lines priced immediately.
24–48 hours: Full quote: line-by-line pricing, stock & delivery, alternatives, technical specs verified.
14:15 request (45 items, 3 sites)
16:30 update: 35 items today, 10 by 10:00 tomorrow
09:45 next day: Complete quote delivered
Immediate acknowledgement (within 1 hour)
Clear timeline you can plan around
Proactive updates—no chasing
Direct access to your account manager
| Supplier | Standard | Complex | Communication |
|---|---|---|---|
| Ocon | 2–4 hours | 24–48 hours | Proactive updates, clear timeline |
| Large Distributor | 2–3 days | 5–7 days | Automated responses |
| Manufacturer Direct | 3–5 days | 1–2 weeks | Minimal comms |
| Small Local | 1–2 days | 3–5 days | Reactive when chased |
Same-day response guaranteed. Clear timelines for complex quotes. No obligation to proceed.
Most requests answered in 2–4 hours.
Call your AM at +353 21 4318555—we can often give verbal pricing immediately.
Quotes are free with no obligation.
30 days (extensions on request).
We’ll source them; typical 24–48 hours.
We’ll revise same day.
Yes—phone, tablet, desktop.
We include relevant technical specs and certifications.
Same-Day Response
40+ Years Experience
500+ Labs Trust Us
ISO 9001 Certified